Care Infotech Mumbai Maharashtra

### Care Infotech – Business Description

Care Infotech is a PAN India IT manpower and technical support company providing reliable workforce, field support, and after-sales service solutions to OEMs, IT service providers, system integrators, enterprises, and businesses. We provide the right technical resource for on-call visits, emergency backup, monthly support, and long-term dedicated deployment.

Our **On-Call IT Support** service provides engineers whenever a technical issue or service request occurs. We support troubleshooting, installation, configuration, hardware replacement, preventive maintenance, and break-fix requirements. This flexible model is ideal for organizations that need technical assistance without maintaining a full-time engineer.

Our **Backup Engineer Support** helps organizations when their existing engineer is unavailable because of leave, resignation, workload, or sudden absence. We provide alternate engineers for specific tickets, sites, projects, or required periods, helping clients maintain service continuity and meet SLA commitments.

Our **Monthly IT Manpower Support** provides dedicated engineers for regular Desktop, Network, Server, System Administration, FMS, and IT infrastructure requirements. Engineers support daily operations, troubleshooting, maintenance, monitoring, and user assistance as an extended part of the client's technical team.

Our **Permanent / Dedicated Deployment** service provides IT professionals for long-term projects and continuous support at offices, factories, data centers, hospitals, OEM projects, and other locations requiring dedicated technical manpower.

We also provide **AMC, Warranty, Break-Fix, FMS, Project-Based and After-Sales Support** for desktops, laptops, servers, routers, switches, firewalls, Wi-Fi, printers, CCTV, biometric systems, UPS, storage, structured cabling, and other IT infrastructure. With PAN India coverage, Care Infotech helps clients reduce downtime, manage manpower shortages, improve response times, maintain SLA performance, and deliver consistent technical support across India.

### 5 Key Services

1. **On-Call IT Support** – Engineers are provided for individual site visits, troubleshooting, installation, maintenance, and break-fix requirements as needed.

2. **Backup Engineer Support** – Backup engineers are provided when existing resources are unavailable, helping maintain service continuity and meet SLA commitments without delays.

3. **Monthly IT Manpower Support** – Dedicated engineers are deployed monthly for Desktop, Network, Server, FMS, and daily IT operations, maintenance, and user support.

4. **Permanent / Dedicated Deployment** – Dedicated IT professionals are deployed for long-term projects and continuous technical support at client locations across India.

5. **AMC, Warranty & After-Sales Support** – We provide AMC, warranty, break-fix, installation, maintenance, replacement, and field support for IT infrastructure across PAN India.